Shipping

order

Information about ordering online

Our webshop gives you the opportunity to order your desired products with just a few clicks. In the following lines we have put together the various options and functions for you.

Step 1

You will see the shopping cart symbol next to each product in our web shop. For most products, you can choose a specific variant, e.g. "Box" or "piece". If the product is currently not in stock, it cannot be ordered.

If you want to order the product, simply click "into the shopping cart" and the desired item is already in the shopping cart.

2nd step

You can access your shopping cart at any time using the direct link at the top right (shopping cart icon or bag icon) on our homepage.

3rd step

You can store a voucher code in the shopping cart. You can also give us a delivery date request. We try our best to keep the delivery day. You can also have the resulting shipping costs calculated here. Simply fill in the fields and the webshop will tell you what the delivery costs.
As soon as you are satisfied with the product composition in your shopping cart, you can continue the ordering process with the button "Checkout".

4th step

A window opens in which you can log in with an existing account, create a new account or place a guest order. You can only access order tracking, order history and much more later with a registered account.

Here you should finally check your order, enter a different delivery address and choose the shipping and payment method. The ordering process is completed by clicking on the "Order with payment" button.

Information about ordering a phone

You can of course also order from us by phone. You can reach us from Monday to Thursday from 8:30 a.m. to 5 p.m. and on Fridays from 8:30 a.m. to 3 p.m.

for food +49 (0) 781 504 7581

for mills & general inquiries +49 (0) 781 504 7500

delivery time

We ship your order on the same or the following working day after receipt of the order and receipt of payment. Within Germany, the delivery time with DHL is usually 1 - 3 working days; abroad, the delivery time can increase significantly depending on the country.

The ordered items are always delivered in full, partial deliveries are not possible. If the order does not fit in one package, we will send several packages. This does not increase the shipping costs for you.

With the shipping confirmation you will receive a link to track your package. As a registered customer, you can also find the shipment status of an order under My customer account> Orders. There you can see the status of your individual orders at any time.

Shipping

Here you will find a list of all countries for the corresponding shipping zones.
Within Germany, we ship from a gross value of 50.00 € Freight free.
Below this value, the postage costs 6,00 €.
When ordering individual items, a small quantity surcharge of EUR 2.50 including statutory VAT is due, provided the best value is less than EUR 50.00.
Please note the minimum order value of € 20.00.

If your country can not be found in the list below, the shipping zone 6 applies.

Country Shipping zone Country Shipping zone Country Shipping zone
Afghanistan Zone5 Jordanien Zone5 Philippinen Zone5
Ägypten Zone4 Kambodscha Zone5 Polen Zone1EU
Albanien Zone3 Kanada Zone5 Portugal Zone3EU
Algerien Zone4 Kasachstan Zone5 Republik Zone3
Andorra Zone2 Katar Zone5 Rumänien Zone3EU
Armenien Zone5 Kirgisistan Zone5 RussischeFöderation Zone4
Aserbaidschan Zone5 Kroatien Zone3EU SanMarino Zone2
Bahrain Zone5 Kuwait Zone5 Saudi-Arabien Zone5
Bangladesch Zone5 Laos Zone5 Schweden Zone2
Belgien Zone1EU Lettland Zone3EU Schweiz Zone1s
Bhutan Zone5 Libanon Zone4 Serbien Zone3
Bosnien-Herzegowina Zone3 Libyen Zone4 Singapur Zone5
BruneiDarussalam Zone5 Liechtenstein Zone1 Slowakei Zone2
Bulgarien Zone3EU Litauen Zone3EU Slowenien Zone2
China Zone5 Luxemburg Zone1EU Spanien Zone2
Dänemark Zone1EU Malaysia Zone5 SriLanka Zone5
Dem.Volksrep. Zone5 Malediven Zone5 Südkorea Zone5
Estland Zone3EU Malta Zone3EU Syrien Zone4
Färöer Zone3 Marokko Zone4 Tadschikistan Zone5
Finnland Zone3EU Mazedonien(Rep.) Zone3 Taiwan Zone5
Frankreich Zone1sEU Mexiko Zone5 Thailand Zone5
Georgien Zone4 Moldau Zone3 TschechischeRepublik Zone1EU
Griechenland Zone3EU Monaco Zone1EU Tunesien Zone4
Grönland Zone3 Mongolei Zone5 Türkei Zone4
Großbritannien Zone2 Montenegro Zone3 Turkmenistan Zone5
Indien Zone5 Myanmar Zone5 Ukraine Zone3
Indonesien Zone5 Nepal Zone5 Ungarn Zone2
Irak Zone5 Niederlande Zone1EU
Iran Zone5 Nordkorea Zone5 Usbekistan Zone5
Irland Zone3EU Norwegen Zone3 Vatikanstadt Zone2
Island Zone3 Oman Zone5 Ver.ArabischeEmirate Zone5
Israel Zone4 Österreich Zone1sEU Vietnam Zone5
Italien Zone2sEU OstTimor Zone5 Volksrepublik Zone5
Japan Zone5 Pakistan Zone5 Weißrussland Zone3
Jemen Zone5 Papua-Neuguinea Zone5 Zypern Zone3EU

Shipment outside Germany is by weight and per zone.

from kg until kg Zone1 Zone1s Zone1EU Zone1sEU Zone2 Zone2sEU Zone3 Zone3EU Zone4 Zone5 Zone6
0,00 5,00           16,90 €           10,90 €           18,90 €           10,90 €           20,90 €           15,90 €           17,90 €           20,90 €           31,90 €           39,90 €           47,90 €
5,01 10,00           21,90 €           13,90 €           24,90 €           13,90 €           26,90 €           18,90 €           23,90 €           27,90 €           40,90 €           53,90 €           65,90 €
10,01 15,00           25,90 €           15,90 €           29,90 €           16,90 €           32,90 €           22,90 €           29,90 €           34,90 €           49,90 €           67,90 €           83,90 €
15,01 20,00           30,90 €           17,90 €           35,90 €           19,90 €           39,90 €           26,90 €           35,90 €           41,90 €           58,90 €           82,90 €        101,90 €
20,01 25,00           35,90 €           19,90 €           41,90 €           21,90 €           45,90 €           29,90 €           40,90 €           48,90 €           67,90 €           96,90 €        119,90 €
25,01 30,00           39,90 €           21,90 €           46,90 €           24,90 €           51,90 €           33,90 €           46,90 €           55,90 €           76,90 €        110,90 €        136,90 €
30,01 51,00           80,00 €           65,00 €           80,00 €           65,00 €           80,00 €           65,00 €           80,00 €           80,00 €        160,00 €        160,00 €        180,00 €
51,01 76,00        140,00 €        110,00 €        140,00 €        110,00 €        140,00 €        110,00 €        140,00 €        140,00 €        220,00 €        220,00 €        240,00 €
76,01        200,00 €        155,00 €        200,00 €        155,00 €        200,00 €        155,00 €        200,00 €        200,00 €        280,00 €        280,00 €        300,00 €